RETURNS

SLVDR accepts returns within thirty (30) days of the date of delivery (the 30-day return period begins from the date that product leaves our warehouse). You may return any product purchased from this website in its original condition for original merchandise value.

To initiate your return or exchange, email cs@prettygreatcompany.com and be sure to specify your order number and the product you are returning.

Please send returns to the following:

SLVDR/Returns

106 W 4th St, Suite 515, Santa Ana CA 92701

If you ordered by credit card, SLVDR will credit your account within 14 business days. 

 

EXCHANGES


To exchange an order, simply return your original item for a refund and place a new order online (see "RETURNS" above).

Customer desiring to return or refuse delivery will be best serviced by receiving the delivery and following the return instructions included in the package.

SLVDR shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.